My efforts to solve the problem include: 1) PC Restart, 2) Check Internet - works, 3) Free Disk space - have 1 TB plus free storage, 4) Ran Update Troubleshooter without result. John DeV • 169.6K Reputation points • Independent Advisor 2025-12-31T16:58:17.02+00:00 Please try the following methods below. Run the Windows Update Troubleshooter Open Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run troubleshooter Make sure Windows Update and Background Intelligent Transfer services are available and running. Press Windows key+R to open Run then type: services.msc Press Enter to open Services app Double-click Background Intelligent Transfer Service. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Double-click Windows Update. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Please try to run SFC and DISM to check for any system errors and corrupted files. https://support.microsoft.com/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca Restart your computer Reset Windows Update components manually https://www.elevenforum.com/t/reset-windows-update-in-windows-11.3808/ After that, restart your computer Here's a direct download link of KB5072033 from Microsoft Update Catalog. Download and install the update manually. https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/9d6e2b81-b755-4e68-af73-9f4ee41cd758/public/windows11.0-kb5072033-x64_a62291f0bad9123842bf15dcdd75d807d2a2c76a.msu If the issue persists, open Settings > System > Recovery. Few things to check on the PC Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade Under Fix problems using Windows Update , click Reinstall Now Once completed, your system will restart. I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below. Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. 0 comments No comments Sign in to comment Add comment Please try the following methods below. Run the Windows Update Troubleshooter Open Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run troubleshooter Make sure Windows Update and Background Intelligent Transfer services are available and running. Press Windows key+R to open Run then type: services.msc Press Enter to open Services app Double-click Background Intelligent Transfer Service. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Double-click Windows Update. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Please try to run SFC and DISM to check for any system errors and corrupted files. https://support.microsoft.com/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca Restart your computer Reset Windows Update components manually https://www.elevenforum.com/t/reset-windows-update-in-windows-11.3808/ After that, restart your computer Here's a direct download link of KB5072033 from Microsoft Update Catalog. Download and install the update manually. https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/9d6e2b81-b755-4e68-af73-9f4ee41cd758/public/windows11.0-kb5072033-x64_a62291f0bad9123842bf15dcdd75d807d2a2c76a.msu Here's a direct download link of KB5072033 from Microsoft Update Catalog. Download and install the update manually. https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/9d6e2b81-b755-4e68-af73-9f4ee41cd758/public/windows11.0-kb5072033-x64_a62291f0bad9123842bf15dcdd75d807d2a2c76a.msu If the issue persists, open Settings > System > Recovery. Few things to check on the PC Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade Under Fix problems using Windows Update , click Reinstall Now Once completed, your system will restart. I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below. Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

John DeV • 169.6K Reputation points • Independent Advisor 2025-12-30T21:46:15.16+00:00 Hi, good day! Are you trying to upgrade your version of Windows 11? Are you getting any Windows update errors? What specific update are you trying to install? I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below. 1 comment Show comments for this answer John Abe • 0 Reputation points 2025-12-31T14:39:29.2633333+00:00 Hi John, Thank you for helping. The update I am trying to install: 2025-12 Security Update (KB5072033) (26200.7462). Since my post, I've also tried: 1) Stopping Windows Update via Task Manager, 2) Deleting SoftwareDistributions, 3) Restarting the PC, and 4) Trying the update again. It failed. Also not working on the PC is the option to select a wifi network has completely disappeared! My latest thinking is to download and install a new Windows 11 ISO to perhaps solve both problems. Any advice you can offer is greatly appreciated. Thanks, John 0 votes Sign in to comment Add comment Are you trying to upgrade your version of Windows 11? Are you getting any Windows update errors? What specific update are you trying to install? I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below. John Abe • 0 Reputation points 2025-12-31T14:39:29.2633333+00:00 Hi John, Thank you for helping. The update I am trying to install: 2025-12 Security Update (KB5072033) (26200.7462). Since my post, I've also tried: 1) Stopping Windows Update via Task Manager, 2) Deleting SoftwareDistributions, 3) Restarting the PC, and 4) Trying the update again. It failed. Also not working on the PC is the option to select a wifi network has completely disappeared! My latest thinking is to download and install a new Windows 11 ISO to perhaps solve both problems. Any advice you can offer is greatly appreciated. Thanks, John 0 votes Hi John, Thank you for helping. The update I am trying to install: 2025-12 Security Update (KB5072033) (26200.7462). Since my post, I've also tried: 1) Stopping Windows Update via Task Manager, 2) Deleting SoftwareDistributions, 3) Restarting the PC, and 4) Trying the update again. It failed. Also not working on the PC is the option to select a wifi network has completely disappeared! My latest thinking is to download and install a new Windows 11 ISO to perhaps solve both problems. Any advice you can offer is greatly appreciated. Thanks, John AI answer 2025-12-30T21:10:23.1633333+00:00 To resolve your issue with Windows 11 not updating, here are some steps you can take: Ensure Windows 10 is Fully Updated : Before upgrading to Windows 11, make sure your current Windows 10 installation is fully updated. Go to Settings > Update & Security > Windows Update and check for updates. Check Windows 11 Release Status : Sometimes, updates may not be available due to the rollout status. Check Microsoft's Windows 11 release status page for any known issues or delays. Use the Installation Assistant : If the update is still not showing, consider using the Windows 11 Installation Assistant. You can download it from Microsoft's website and run it to initiate the upgrade process. Try the ISO Method : As an alternative, you can download the Windows 11 ISO file and create a bootable USB drive using the Windows Media Creation Tool. Then, run Setup.exe from the mounted ISO to start the upgrade. Check for Common Upgrade Issues : If you encounter specific issues like TPM 2.0 not detected or Secure Boot disabled, ensure these settings are enabled in your BIOS/UEFI. Refer to the troubleshooting steps for these common issues. By following these steps, you should be able to get Windows 11 to update successfully. References: Windows 10 to Windows 11 Upgrade Windows in education AI-generated content may be incorrect. Read our transparency notes for more information. To resolve your issue with Windows 11 not updating, here are some steps you can take: Ensure Windows 10 is Fully Updated : Before upgrading to Windows 11, make sure your current Windows 10 installation is fully updated. Go to Settings > Update & Security > Windows Update and check for updates. Check Windows 11 Release Status : Sometimes, updates may not be available due to the rollout status. Check Microsoft's Windows 11 release status page for any known issues or delays. Use the Installation Assistant : If the update is still not showing, consider using the Windows 11 Installation Assistant. You can download it from Microsoft's website and run it to initiate the upgrade process. Try the ISO Method : As an alternative, you can download the Windows 11 ISO file and create a bootable USB drive using the Windows Media Creation Tool. Then, run Setup.exe from the mounted ISO to start the upgrade. Check for Common Upgrade Issues : If you encounter specific issues like TPM 2.0 not detected or Secure Boot disabled, ensure these settings are enabled in your BIOS/UEFI. Refer to the troubleshooting steps for these common issues. By following these steps, you should be able to get Windows 11 to update successfully. Windows 10 to Windows 11 Upgrade Windows in education