Introducing Microsoft Agent 365 - the control plane for agents Explore the latest Copilot Studio innovations as the AI agent platform for Copilot Available today: GPT-5 in Microsoft Copilot Studio Anthropic joins the multi-model lineup in Microsoft Copilot Studio Transform your business with custom AI agents Build conversational capabilities Design agents that respond to natural language prompts with a conversational flow—answering questions, guiding workflows, or completing tasks using your business data. Read a customer story Build conversational capabilities Add autonomous capabilities Build agents that manage tasks or business processes autonomously—planning, learning, and escalating work items when needed. Read the blog Add autonomous capabilities Use pre-built agents and templates Get ready-to-use agents from the Agent Store or start with a template and customize it based on your business needs. Read the blog Use pre-built agents and templates Design agents with voice Create voice or phone-based agents powered by generative AI to help users and customers more quickly—and free service representatives for more complex cases. Learn more Design agents with voice Ground agents with your organization’s knowledge Work IQ is the intelligence layer behind Microsoft 365 Copilot and agents that helps Copilot know you, your job, and your company. Tap into Work IQ to build custom agents tuned to your workflows and business needs, as well as Model Context Protocol (MCP) servers and more than 1,400 external connectors. Learn more Ground agents with your organization’s knowledge Add structured instructions Set clear guidelines for how your agent responds—using prompts, formatting rules, or summaries—to ensure consistency and accuracy. Learn more Add structured instructions Enable agents to complete tasks Build agents that can complete actions on your behalf through a variety of tools such as flows, prompts, and APIs that connect to your business systems. Learn more Enable agents to complete tasks Create multi-agent systems Use multi-agent orchestration for complex processes, routing tasks to the right agent when specialized knowledge or actions are required. You can connect agents, whether from Microsoft or partner providers, to work together. Learn more Create multi-agent systems Publish to where you work Deploy your agents directly in the Microsoft 365 apps your employees use every day—such as Microsoft Teams, SharePoint, and Microsoft 365 Copilot. Learn more Publish to where you work Embed in websites or social channels Publish agents in the tools or channels your customers already use, from web apps to messaging platforms. Learn more Embed in websites or social channels Integrate with business apps Use agents with custom apps or workflows to amplify line-of-business processes. Read a customer story Integrate with business apps Manage your agents Protect data, control agent creation and sharing, and measure impact—all through the Microsoft Power Platform admin center. Learn more Manage your agents Govern with scale and innovation Manage dedicated development environments, employ agent lifecycle management controls, and oversee agent spend in the Power Platform admin center. Learn more Govern with scale and innovation Access analytics and reporting Track readiness and adoption of agents, audit agent actions and usage, and track agent ROI using Microsoft Purview, the Power Platform admin center, and Viva Insights. Learn more Access analytics and reporting Protect your enterprise data Safeguard sensitive information, help ensure AI security, and maintain compliance—powered by the governance tools in Power Platform. Learn more Protect your enterprise data Build agents tailored to your business needs Balance sheet reconciliation agent Recruitment assistant agent Personalized cross-sell or upsell agent IT support agent Automated contract review agent Choose the best plan for you Microsoft 365 Copilot Create internal agents that work within Microsoft 365 Build and access agents for internal workflows Microsoft Copilot Studio Save up to 20% with up-front purchase of Copilot Credit Commit Units. Learn more about purchase tiers and discounts for the Copilot Studio pre-purchase plan Avoid interruption with automatic pay-as-you-go coverage when prepaid credits run out Build autonomous agents and create agents for external channels like websites, apps, or social platforms

Sign up for a free Azure account and receive a $200.00 credit to create agents or use in other Azure services. Microsoft Copilot Studio Pay only for what you use Keep business-critical agents running Start building and using agents without any upfront commitment Build autonomous agents and create agents for external channels like websites, apps, or social platforms Sign up for a free Azure account and receive a $200.00 credit to create agents or use in other Azure services. See why 90% of the Fortune 500 use Copilot Studio Dive deeper with Copilot Studio Is your organization ready for agents? Quickly build, deploy, and scale AI agents Copilot Studio adoption hub Microsoft Scenario Library Copilot Studio Training Copilot Studio documentation Agent in a Day workshop Agent cost management Governance and security Sign in to Microsoft Copilot Studio Get started with Microsoft Agent Factory Stay up-to-date with the latest from Copilot Studio Explore the Copilot Studio adoption hub Frequently asked questions 01/ What is Microsoft Copilot Studio? Copilot Studio is an end-to-end conversational AI platform that empowers you to create agents using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish agents for your needs. You can build a standalone agent or publish to Microsoft 365 Copilot. What is Microsoft Copilot Studio? 02/ What is an agent? Agents are expert systems that surface in different channels, including in the background of Copilot. Copilot can bring together many agents into a simple interface for easy access. Agents use AI to automate and execute business processes, for a person, team, or organization. They range from simple to advanced and may include those that: Answer user questions by retrieving or summarizing information. Take actions when asked, automate workflows, and replace repetitive tasks. Operate independently, dynamically plan, learn, and escalate. What is an agent? Agents are expert systems that surface in different channels, including in the background of Copilot. Copilot can bring together many agents into a simple interface for easy access. Agents use AI to automate and execute business processes, for a person, team, or organization. They range from simple to advanced and may include those that: Answer user questions by retrieving or summarizing information. Take actions when asked, automate workflows, and replace repetitive tasks. Operate independently, dynamically plan, learn, and escalate. 03/ What are the benefits of publishing your agents to Microsoft 365 Copilot? With Copilot Studio, you can build agents and publish them anywhere, including Microsoft 365 Copilot. When you publish to Copilot, your organization benefits from being able to use that agent within the applications your employees frequently work in, such as Teams, SharePoint, and Microsoft 365 Copilot Chat . What are the benefits of publishing your agents to Microsoft 365 Copilot? 04/ Is Microsoft Power Virtual Agents part of Copilot Studio? Yes. What was formerly known as Microsoft Power Virtual Agents is now included in Microsoft Copilot Studio, so you can continue using the same features—alongside additional capabilities for creating and orchestrating agents. Is Microsoft Power Virtual Agents part of Copilot Studio? 05/ How does Copilot Studio approach responsible AI? Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, transparency, inclusiveness, and accountability. Learn more How does Copilot Studio approach responsible AI? 06/ Which languages does Copilot Studio support? Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish. Learn more Which languages does Copilot Studio support? 07/ What's the difference between Copilot Studio in Microsoft 365 Copilot, and Copilot Studio licensed separately? Copilot Studio is the comprehensive tool for building agents. Agents built in Copilot Studio can be deployed across multiple channels—organizations pay only for usage when they select the pay-as-you-go plan. For those licensed for Microsoft 365 Copilot, usage of agents published to Microsoft 365 Copilot is included in their license. What's the difference between Copilot Studio in Microsoft 365 Copilot, and Copilot Studio licensed separately? 08/ How can I purchase Microsoft Copilot Studio? Copilot Studio is sold as tenant-wide Copilot Credit packs of 25,000 Copilot Credits each, priced at $200.00 /pack/month. Whenever an action or response is completed by an agent, a varying number of Copilot Credits will be billed depending on the specific usage. The triggered action or response is included in the original billable Copilot Credit and doesn’t count as a separate billable Copilot Credit. Copilot Studio is also available to sign up for as a pay-as-you-go meter in addition to the existing Copilot Credits packs. This will allow customers the flexibility to only pay for the Copilot Credits they consume at the end of their monthly billing period, after use. This new pay-as-you-go meter requires no upfront license commitment, allowing customers to scale usage and help ensure business continuity for critical business processes. How can I purchase Microsoft Copilot Studio? 09/ Are there any product differences between the Copilot Credit packs and the pay-as-you-go meter? There are no in-product features or capability differences between the Copilot Credit pack and the pay-as-you-go meter. The only difference is the way a customer pays for the service. With Copilot Credit packs, customers pay up front ( $200.00 /pack/month for 25,000 Copilot Credits). The pay-as-you-go meter requires no up-front license commitment and allows customers to pay only for the Copilot Credit capacity they use at the end of the billing period. Download the licensing guide Are there any product differences between the Copilot Credit packs and the pay-as-you-go meter? 10/ How do I set up a pay-as-you-go meter for Copilot Studio? In order to set up pay-as-you-go billing for an environment, you first need an active Azure subscription that you can link to that environment. Read the documentation to learn more. How do I set up a pay-as-you-go meter for Copilot Studio? Microsoft Copilot Studio Follow Microsoft 365