Need help? Start here. Reset Apple Account password Change a subscription Billing and payments Search for More Topics Handled with AppleCare Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills. You’re also covered if your iPhone, iPad, or Apple Watch is lost or stolen. Apple Repair and Service We can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts. More to Explore Apple Support on YouTube Watch videos to get the most out of the latest features, devices, and services. Visit Apple Support on YouTube Learn, create, and be inspired in hands-on sessions at your Apple Store.

Designing for longevity At Apple, we are always working to create the best experience for our customers, which is why we design products that last. Designing for longevity is a company-wide effort, informing our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safety, security, and privacy. Learn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs. View (PDF) Beware of counterfeit parts Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider . If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts. Be aware of gift card scams Be aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards. Apple Service Programs Mac mini Service Program for No Power Issue iPhone 14 Plus Service Program for Rear Camera Issue 15-inch MacBook Pro Battery Recall Program See all programs