I am having a really annoying issue. My iOS ecosystem is fully connected, and so I can have my AirPods connected to multiple devices and have never had a problem with any other app or program. However, on Team for Mac OS, when I open teams, the AirPods immediately switch from my iPhone where I am listening to music, over to my Macbook Pro. It only happen with Teams and has never happened until I installed Teams. My only workaround at this stage is to manually switch the AirPods back to the phone to continue listening to music. Any suggestions or insights? Anyone else experienced this issue? PS please don't reply with "restart teams", "sign in and sign out", etc. These standard "101" answers are not helpful and just never really solve anything and I have already tried them all. Thanks in advance. Additional features, settings, or issues not covered by specific Microsoft Teams categories Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Anonymous 2024-06-26T09:43:08+00:00 I have the same issue. Hugely annoying. 0 comments No comments I have the same issue. Hugely annoying. Anonymous 2024-06-25T11:09:54+00:00 I have the same issue, immediately after making Teams the active application, AirPods are taken over and hijacked from my iPhone where I am listening to music or podcasts. As far as Ive seen, this only happens with teams. If I start playing another sound source from my Mac, like say a youtube video, the same happens when sound is emitted form the video. With teams, it happens even without a sound being emitted form the app. Even though the Apple saying "it just works" is dead years ago, this is not expected behaviour. Teams should wait until an active call or sound before attaching itself to the connected sound out device. 0 comments No comments I have the same issue, immediately after making Teams the active application, AirPods are taken over and hijacked from my iPhone where I am listening to music or podcasts. As far as Ive seen, this only happens with teams. If I start playing another sound source from my Mac, like say a youtube video, the same happens when sound is emitted form the video. With teams, it happens even without a sound being emitted form the app. Even though the Apple saying "it just works" is dead years ago, this is not expected behaviour. Teams should wait until an active call or sound before attaching itself to the connected sound out device.

Reported Anonymous 2024-05-14T06:38:46+00:00 Hello CRteams, Thank you for posting this case in Microsoft Community! Based on your description, having issue with manually switch the airPods back to the phone to continue listening to music. I would like to cooperate with you working on this case. If you are using Microsoft 365 or Business account, our suggestion would be please do not mind that we could not provide further assistance because need to check from backend side and we appreciate your efforts in this case. For my suggestion, you may contact Microsoft Technical Support Team with a ticket opened: Ways to contact support for business products - Admin help . Go to Office365 admin center >Support>New Service Request . The support team over there has higher permission than us, they can remotely help you and collect logs at your convenience. They can also involve more resources to investigate the issue from backend side. This would be the most efficient way in handling this case for you. (**Note:**Admin permission required to open the ticket with Microsoft Technical support team, so if you are not admin/no admin permission, kindly contact your admin, If you purchased Microsoft subscription from Microsoft partner, it is recommended to contact your partner to open the ticket.) ( Note: If you are not sure who is admin, you may check this Microsoft article: How do I find my Microsoft 365 admin? - Microsoft Support ) **If your account is Microsoft personal account (outlook.com/live.com/Hotmail.com):**please simply reply back to me, so I can engage Microsoft personal account's team for further assistance. In the meantime, you can also try Account has been locked - Microsoft Support . If any information is required, kindly let us know. Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope for all the best! Sincerely, Nafis Iqbal Shuvo | Community Moderator 0 comments No comments Thank you for posting this case in Microsoft Community! Based on your description, having issue with manually switch the airPods back to the phone to continue listening to music. I would like to cooperate with you working on this case. If you are using Microsoft 365 or Business account, our suggestion would be please do not mind that we could not provide further assistance because need to check from backend side and we appreciate your efforts in this case. For my suggestion, you may contact Microsoft Technical Support Team with a ticket opened: Ways to contact support for business products - Admin help . Go to Office365 admin center >Support>New Service Request . The support team over there has higher permission than us, they can remotely help you and collect logs at your convenience. They can also involve more resources to investigate the issue from backend side. This would be the most efficient way in handling this case for you. (**Note:**Admin permission required to open the ticket with Microsoft Technical support team, so if you are not admin/no admin permission, kindly contact your admin, If you purchased Microsoft subscription from Microsoft partner, it is recommended to contact your partner to open the ticket.) ( Note: If you are not sure who is admin, you may check this Microsoft article: How do I find my Microsoft 365 admin? - Microsoft Support ) **If your account is Microsoft personal account (outlook.com/live.com/Hotmail.com):**please simply reply back to me, so I can engage Microsoft personal account's team for further assistance. In the meantime, you can also try Account has been locked - Microsoft Support . If any information is required, kindly let us know. Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope for all the best! Nafis Iqbal Shuvo | Community Moderator Anonymous 2024-05-13T09:08:17+00:00 Hello CRteams, Good day. Thank you for posting in the community. We've received your query, and you can expect to receive response from one of our community moderators accordingly. At this point, we appreciate your patience and cooperation. Thank you. Sincerely, Community moderator 0 comments No comments Good day. Thank you for posting in the community. We've received your query, and you can expect to receive response from one of our community moderators accordingly. At this point, we appreciate your patience and cooperation. Thank you. Community moderator